Establishing PMO For Digital Transformation in Home Services and Home Construction

Client: A prominent player in the U.S. home services and home construction industry, specializing in plumbing, HVAC, and extensive home construction and maintenance services, with annual earnings exceeding $500 million.

Challenge: The client struggled to establish a Project Management Office (PMO) for digital transformation, resulting in stalled initiatives as competitors advanced their digital strategies.

Solution: We developed and operationalized a PMO, managing over 30 digital transformation projects, implementing Smartsheet as the project management tool, and empowering an internal team with the skills and knowledge to sustain and evolve their digital transformation efforts.